TERMS OF SERVICE

Effective Date: February 23, 2026

Business Name: Healthcare Simulation Academy

Contact Email: [email protected]

1. Acceptance of Terms

By accessing or using the Healthcare Simulation Academy website, courses, memberships, digital products, or related services (collectively, the “Services”), you agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not use the Services.

2. Eligibility

You must be the age of majority in your jurisdiction to access or purchase Services. By using this site, you represent that you meet this requirement.

3. Description of Services

Healthcare Simulation Academy provides online educational products including but not limited to:

• Professional development courses

• Certification preparation programs

• Simulation education training

• Digital downloads and templates

• Webinars and recorded instruction

• Membership and community access

All content is provided for educational and informational purposes only.

Nothing provided constitutes medical, legal, regulatory, accreditation, or professional licensing advice.

4. User Accounts

When you create an account, you agree to:

• Provide accurate and complete information

• Maintain the confidentiality of your login credentials

• Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Payments and Refunds

All pricing is listed in the currency displayed at checkout.

Payments are processed through secure third-party payment processors. We do not store full credit card details.

Refund Policy:

• Refunds may be granted within 14 days of purchase unless more than 25 percent of course content has been accessed.

• Digital downloads are non-refundable once accessed unless required by law.

• Certification preparation programs are non-refundable once course access has been granted.

Healthcare Simulation Academy reserves the right to modify pricing at any time.

6. Intellectual Property

All materials provided through the Services, including:

• Course content

• Videos

• Slide decks

• Frameworks

• Templates

• Written materials

• Logos and branding

are the intellectual property of Healthcare Simulation Academy unless otherwise stated.

You may not:

• Copy

• Share

• Distribute

• Modify

• Resell

• Reproduce

• Record

• Upload to third-party platforms

without express written permission.

Unauthorized distribution may result in legal action.

7. Limited License

Upon purchase, you are granted a limited, non-exclusive, non-transferable license for personal educational use only.

This license does not permit institutional use, team sharing, redistribution, or commercial resale unless explicitly agreed in writing.

8. User Conduct

You agree not to:

• Use the Services for unlawful purposes

• Upload harmful or malicious content

• Attempt to copy or reverse engineer materials

• Harass instructors or other users

• Share proprietary content

Violation may result in immediate termination without refund.

9. Third-Party Services

Our platform may use third-party providers for hosting, payments, analytics, or communication services.

We are not responsible for the performance, availability, or privacy practices of third-party providers.

10. Disclaimers

The Services are provided “as is” without warranties of any kind.

We do not guarantee:

• Certification exam success

• Professional advancement

• Employment outcomes

• Regulatory recognition

Individual outcomes depend on personal effort, professional background, and external standards.

11. Limitation of Liability

To the fullest extent permitted by law, Healthcare Simulation Academy shall not be liable for:

• Indirect or consequential damages

• Loss of profits

• Loss of data

• Business interruption

Total liability shall not exceed the amount paid for the specific Service in question.

12. Indemnification

You agree to indemnify and hold harmless Healthcare Simulation Academy from claims arising out of your use of the Services or violation of these Terms.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.

14. Governing Law

These Terms are governed by the laws of the Province of Alberta and the laws of Canada applicable therein.

15. Contact Information

Questions regarding these Terms may be directed to:

[email protected]